Privacy Policy - Chigwell Skip Hire
At Chigwell Skip Hire, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.
Information We Collect
We may collect and process the following types of information about you:
Personal Information
- Name
- Address
- Email address
- Phone number
Usage Data
- IP address
- Browser type and version
- Visitor’s operating system
- Pages visited
- Time and date of visit
How We Use Your Information
Your information is used in the following ways:
- To Provide Services: We use your information to process and fulfill your skip hire requests.
- Customer Support: To respond to your inquiries and provide assistance.
- To Improve Our Services: Analyzing data to enhance user experience.
- For Marketing Purposes: Sending promotional materials, where you have consented.
- To Ensure Compliance: Adhering to legal obligations and industry regulations.
Data Protection
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is accessible only by a limited number of authorized personnel who have special access rights.
We use encryption technology to protect sensitive data during transmission and storage. Regular security audits are conducted to identify and address potential vulnerabilities.
Sharing Your Information
Your personal information will not be sold, traded, or otherwise transferred to outside parties except in the following circumstances:
- Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
- To Protect Rights: In situations involving the protection of our rights, privacy, safety, or property, and of our employees, customers, or others.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Deletion: You can request that we erase your personal data, under certain conditions.
- Restriction of Processing: You have the right to request that we limit the processing of your personal information.
- Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: You can object to our processing of your personal data, under certain conditions.
- Consent Withdrawal: You have the right to withdraw your consent at any time where we are relying on your consent to process your personal information.
To exercise any of these rights, please contact us as outlined in our Data Protection section.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies help us to remember your preferences and understand how you use our services.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our service may not function properly.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so that we can take necessary steps to remove such information from our servers.
Third-Party Links
Our service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need to use your information, we will securely delete it from our systems.
International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.
By continuing to access or use our service after those changes become effective, you agree to be bound by the revised Privacy Policy.
Legal Basis for Processing Personal Data
Under data protection laws, we must have a legal basis to collect and use your personal information. The legal bases we rely on include:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Necessary for the performance of a contract: Processing is necessary for a contract we have with you.
- Legal obligation: Processing is necessary for us to comply with the law.
- Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests do not override those interests.
Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling processes that significantly affect you. Any decisions made are based on personal data processed by human oversight to ensure fairness and accuracy.